Shipping Policy
Effective Date: [Insert Date]
Welcome to CollectionMart.co.in. We aim to provide a seamless shopping experience, including efficient and reliable shipping. Please read our shipping policy carefully.
1. Shipping Coverage
We currently ship across India. International shipping is not available at this time.
2. Processing Time
- Orders are processed within 2-5 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Customized or made-to-order items may require additional processing time, which will be communicated during checkout.
3. Shipping Methods & Delivery Time
We partner with leading courier services to ensure safe and timely delivery.
- Standard Shipping: Estimated delivery within 5-10 business days.
- Express Shipping: Estimated delivery within 2-5 business days (available at an additional cost).
- Delivery times may vary based on location, courier efficiency, and unforeseen circumstances.
4. Shipping Charges
- Standard Shipping: Free on orders above [Insert Amount].
- Express Shipping: Additional charges apply based on weight and destination.
- Shipping charges (if any) will be displayed at checkout.
5. Order Tracking
- Once shipped, a tracking number will be provided via email/SMS.
- You can track your order through our website or the courier’s tracking portal.
6. Undeliverable Packages
If a package is returned due to an incorrect address, failed delivery attempts, or refusal to accept delivery, additional shipping charges may apply for reshipment.
7. Delayed or Lost Shipments
- While we strive for timely deliveries, delays may occur due to unforeseen factors.
- If your order is significantly delayed or lost, please contact us at [Insert Contact Email] for assistance.
8. Damaged or Missing Items
- If you receive a damaged item, report it within 48 hours of delivery with photos of the package and product.
- If any item is missing from your order, contact us immediately to resolve the issue.
9. Contact Us
For any shipping-related inquiries, reach out to us at:
CollectionMart.co.in
Email: [Insert Email]